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Return and Refunds:
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We want you to love every purchase you make, but, occasionally, a purchase may not meet your expectations. If you are dissatisfied with your purchase for any reason, please review our return and cancellation policies below.
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Functional Lab Test, Consultations or Coaching sessions:
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Within 30 days of purchase, you may cancel your order for a full refund. After 30 days no refund or exchanges.
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If you have mailed in your lab samples we cannot offer a refund.
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Lab kits have to be run within 2 month period of purchase or else your consultation will expire & wont be refunded. This included individual purchases or packages.
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Bioenergetic scanner and Mihealth Device:
NES Health will accept returns for items within 30 days of purchase for a full refund (sender is responsible for return shipping costs). In order to request a return for your NES miHealth device please contact us.
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BioSync Scanner Devices may be returned within 30 days of purchase. However, a return cannot be issued if you have already received a consultation to review your scan.
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Supplements/Infoceuticals:
Supplements from Fullscript and other affiliate companies are subject to their return policies. Generally they may be returned within 30 days if unopened (except the perishable supplements). Double check with each individual company you order from.
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Recommended products or affiliate products:
Recommended products listed on the Dynamic Wellness store but sold or fulfilled on external websites and shipped from other companies are subject to that company's individual return policies and are not handled by us. Please contact these companies for returns/refunds.
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Shipping cost for returns:
The shipper will be responsible for return shipping charges.
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Cancellation policy for scheduled appointments:
We understand that life is full of unplanned activities that can disrupt our schedules. Should you need to cancel or reschedule your appointment, we require that notice be given at least 48 hours in advance. If a cancellation is made after that time, you will be charged in full for the session. If you are not present for your session, you will also be charged in full for the session.
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